Are you an experienced Delivery Leader with a strong background in Salesforce projects and team management?
As the Head of Delivery, you will lead a team of Project Managers, Business Analysts, and Software Engineers, ensuring successful project execution while maintaining strong utilization rates and project profitability. This role requires a hands-on leader who can step into projects directly when needed and drive delivery excellence across multiple initiatives.
Responsibilities
- Lead and manage project delivery across client and internal projects.
- Take ownership of project profitability (P&L), utilization rates, and delivery quality.
- Oversee resource planning and allocation for a team of 10–20 engineers, ensuring optimal utilization.
- Manage and mentor Project Managers, Business Analysts, and Developers.
- Collaborate with stakeholders to ensure project timelines, budgets, and quality standards are achieved.
- Review project estimations and resource requirements to ensure commercial viability.
- Act as a hands-on delivery leader, stepping into projects as a Project Manager or Delivery Lead when required.
- Drive continuous improvement of delivery processes, governance, and operational efficiency.
Requirements
- Proven experience as a Delivery Manager, PMO Manager, Resource Manager, or similar leadership role within an IT consulting, SI, or Salesforce consulting environment.
- 4+ years of Salesforce project delivery experience with a strong understanding of Salesforce standard functionality and custom development approaches.
- Apex/LWC development knowledge would be highly advantageous.
- Strong experience managing project delivery, resource allocation, utilization rates, and P&L.
- Experience leading teams of 10–20 consultants, engineers, Project Managers, or Business Analysts.
- Solid understanding of SI business models, including man-month planning, utilization management, and margin control.
- Previous experience working for a Salesforce implementation partner, technology consulting firm, or enterprise IT services provider would be highly advantageous.
- Business-level English communication skills.
This is an opportunity to take on a strategic leadership role and join a collaborative international environment that offers exposure to large-scale Salesforce projects. Apply or contact Cathcart Technology at 02-038-5878 for more details.
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