Data Analyst – Analysing customer insights with cutting-edge CRM tool

Data Analyst – Analysing customer insights with cutting-edge CRM tool

Bangkok - MRT/BTS | THB 40,000 - THB 60,000 |

Published: 08.08.22 Ref:

The company:

Cathcart Technology is now looking for junior-mid-level data analyst, who is experienced in customer’s behaviour analysis and CRM-Saleforce tool, to join one of the most renowned consulting firms in CRM implementation.

You will be delivering insightful dashboards and analytic reports to the users in response to their requirements to find the user insights and develop the user experience.

Responsibility:

  • Utilizing marketing analytic tools (e.g. Google Analytics) and in-house CRM analytics tool (Saleforce) to analyse customer behaviour for marketing purpose
  • Developing dashboards and reports to visualize the analysed data for stakeholder
  • Presenting the dashboard and its meaning to the team and clients

Qualification:

  • 1-3 years of experience in Data Analysis
  • Familiar with marketing, customer behaviour analysis, churn analysis
  • Proficient in SQL (Data aggregate, complex query, window function, select, join)
  • Proficient with Python scripting
  • Experienced in using Google Analytics to analyse data from marketing campaign
  • Proficient in any BI tool: Power BI, Tableau, Cognos, Google Data Studio
  • Familiar with CRM-Saleforces tool would be a very big plus
  • Intermediate level of English communication

If you are a junior data analyst who is passionate about analysing customer behaviour to develop the marketing campaign and familiar with Google Analytics, please click “Apply now”. Shall you need any further assistance, please call 064-240-9462 (Art) Data Division team, Cathcart Technology.

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